THE PROACTIVE PARENT = DON'T WAIT, ANTICIPATE
Parents must not wait for bullying situations to occur before they 'get involved' in their child's school and ways their child relates to others. In other words, parents must be proactive rather than reactive. Be prepared and involved as early and frequently as possible.
The proactive parent is one who has already become involved in their child's education before a problem occurs. He/she knows the teacher and the teacher knows them in a positive way. He/she knows the principal and is known by the general staff and may even knows most of the children in the class, if not the school. I know you are saying that this is asking an awful lot of parents who must both work, or single moms and dads, but what I am suggesting need not take that much time and can be accomplished by shifting priorities within your comfort level.
I can attest that the parent who is known as involved will get better treatment by teachers and other parents when these difficult situations occur. So step 1 is to not wait for a negative experience, but to somehow make your interests known in your child's schooling and welfare early each year. The proactive parent doesn't just react every time something goes wrong, but demonstrates they are a vital part of the school team.
So how can busy parents become proactive? Before I share my ideas, I'd like to know your experiences and ideas on how parents can become known in a positive way in their child's class, school or neighborhood before a crisis occurs.